Stranded in San Diego, CA. Tried to contact buyer relations quantity, but Online page lists exactly the same range as cargo range. Is that this to prevent mobile phone phone calls. Waited around two hours for any return simply call from reservations.
Times have improved and its really unhappy. BTW – Our flight to Madrid was with Iberia and also the experience was the whole opposite! The aircraft was shiny, clean up and modern and also the food items selections had been appetizing and the attendants had been aware of food ingredients. Clearly it can be carried out correct!
We a short while ago, currently the 24th, returned from a trip to Cancun/Rivera Maya place and could not recognize that when are luggage was obtained on our departing flight from DFW on March nineteenth, that among our bags was fully wrecked on the inside by another person in terminal D immediately after it absolutely was checked in. Who'd be accountable for performing this an American staff or maybe the TSA? Anyone has stolen a blue sapphire faced observe, and my our individual, 1979 Higher education of Pharmacy ring, which experienced a sizable diamond mount in it.
I gained the underneath reaction from American Airways after I refused their give of the $twenty five.00 vacation voucher for horrendous service. My responses had been posted on This web site but they were being taken out. Their inadequate service Value me time and expense, which I can't get back again they usually Imagine $25.
I not too long ago had a flight cancelled by American Airways and stood in a line for 45 minutes to acquire rebooked on An additional flight. I was shocked to discover that the gate agents did not Have a very check out into your offered USAIR flights.
all to generally, management is contacted when things go wrong…it's not one of those letters…..i am making contact with american Airways client service thanks to a great flight attendant named MARITA LORDI (FA #nine
Ref: Ticket figures 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February seventh as a consequence of disease. I understand we are able to use our tickets within the calendar year from day of obtain.
I not too long ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Because the Embraer is a review little airplane with minimal leg space, my knees were embedded within the seat back again in front of me, and it absolutely was creating distress for me as well as the passenger in that seat. I questioned the stewardess (“Ellen) if I could transfer on the exit isle, exactly where there was additional home. When I questioned she claimed: “We are going to complete counting heads in advance of we start out actively playing musical chairs.” When she finished counting people, I went in advance and moved to at least one of two Open up seats while in the exit isle–I didn’t ask her once again thanks to her impolite response The 1st time. Ellen came about the general public handle method: “Did you move in the exit isle? Go back to your seat.” I went again promptly. She continued over the PA: “There may be a $10,000 high-quality, and I am not gonna pay back it.
twenty seventh Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was completely unsuitable for a 7 hr journey. The seats spec/recline/legroom had been what I'd personally assume on a holiday charter or commuter flight of one hour. In addition, the looking through light did not perform and apart from the film there was no channel open for new music.
we constantly fly united. usually. a short while ago, nonetheless, we experienced the opportunity to purchase a much lower fare on-line via american airlines. now i see why it was reduced — customer service was atrocious, the web site didn’t get the job done appropriately, and i shed out on a superb offer.
went to the Dominican Republic on trip with my wife and son on july31 til aug seventh 2015 experienced a good time till time to go house, the flight leaving about the aug7th experienced a delay for 8 hours for departing to Miami then suppose to attach and head over to dulles airport.
I used to be scheduled for just a flight leaving Ronald Reagan Airport to Columbus International Airport nowadays, boarding at 2:forty two departing at three:50. Me and 3 others , sitting down while in the assigned gate, by no means listened to the boarding announcement. As soon as we understood folks ended up boarding went on the gate and had been turned away. It was three:04 PM when we were told this. Thoughts you the gate just shut two minutes prior and we sat and viewed the plane front of us for an additional 20 minutes. Folks have been nevertheless dropping off bags and boarding the plane . When questioned why we can easily’t board the aircraft, we were chastised via the staff members for not listening. The gate was crowded, and noisy. I'm able to tell you we could not listen to your staff members.
I traveled not too long ago with your airlines and professional a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Operating and because of my asthma it absolutely was warm and I felt funny.
We are sorry that you weren't pleased with the complimentary voucher that we presented. Even so, the voucher was intended to Express goodwill and for making amends in some way for that insufficient service you reported. It represents an amount we think to be fair and sensible.